Privacy Statement

Privacy Statement

Last Updated: Sept 9, 2021

  1. Introduction and overview

NEXTBYTE leverages technology responsibly to power prosperity around the world, and we believe that everyone has a right to privacy. At NEXTBYTE, we view privacy as a key part of the value that we deliver to our customers. NEXTBYTE’s Data Stewardship Principles were developed to describe NEXTBYTE’s values regarding the data our customers entrust to us.

  1. The NEXTBYTE Platform and your Information

When we say “platform” we mean that when you choose to share data with us, or bring over information from third parties (like a bank or loan provider), we use that data together, not just within the individual offering(s) you’re using. This means your bookkeeping details from NextAccounting, Inventory System and HR System all live together.

The personal information we use in this centralized way is all the information that NEXTBYTE knows about you. It includes your credentials; your name and contact details; payment information; information about your activities, your interests and preferences; insights about your finances or your business; the content you place in our Platform; and information we have collected about you from third-party sources.

  1. Organizational account information

Some NEXTBYTE interact with an organization (such as your employer). If you are granted access to an organization or household account (for example, a business's account in NextAccounting), the owner of the organization or a designated administrator may control and administer details of your account, for example, by deciding your access rights; making decisions about your personal information (such as details about your payroll); or requiring you to take certain actions (for example, use location tracking to clock in for a shift). If your access rights are amended by the owner or designated administrator, then you may lose access to the information that is in the control of the organization.

Your NEXTBYTE may be subject to the organization’s policies, which may be different from this Statement. We are not responsible for the privacy or security practices of other organizations, and you should consider both the organization's policies and whether you are comfortable enabling the organization with access to your information prior to connecting to their services.

  1. Information we collect

    1. Information we receive from you

The personal information that we receive about you depends on the context of your interactions with NEXTBYTE, how you configure your account and the choices that you make, including your privacy settings. Personal information that you provide may also depend upon what services or experiences you use, your location and applicable law.

  1. Register an account. We collect information when you create an account, interact with the NEXTBYTE Platform or activate a subscription. Personal information may include your contact information (such as your name, address, phone number and email), profile photo, billing information (your payment information), usernames and credentials.

  1. Identification information. We collect information to verify your identity, including your name , email and phone number(s).

  1. Customer support, product research, training and feedback. We may collect personal information when you reach out to us for support, give us feedback, participate in optional surveys, product research or training and you choose to share.

  1. Social and community content. We receive content you post on our social media pages and our community pages.

  1. Device information. We may collect information about your device such as Internet Protocol (“IP”) addresses, log information, error messages, device type, and unique device identifiers. For example, we may collect IP addresses from you as part of our sign in and security features.

  1. Content. We may receive information about your business, your finances, expenses, invoices, financial statements, details of your financial transactions, payroll details, payment details, tax return details, details about your customers or vendors or employees, income and wage information, and/or investment information. This will be at your own discretion for applicable on some scenarios e.g. Business Loan Application, NEXTBYTE and third party e.g. Bank may need these information.

  1. Third-party service content. We receive information about you when you sign into a third-party service with your account or when you connect your account to a third-party service. For example, you may choose to connect your account with your bank accounts. To sync your financial account information, we must access your financial account information.

  1. Usage information. We may collect usage information such as the pages you viewed, the features you use, your browser type and details about any links with which you interact.

  1. Location information. Certain features in the NEXTBYTE Platform may collect your precise location information, device motion information, or both, if you grant permission to do so in your device settings. For example, if you use our time-tracking service.

  1. Expert advice. The NEXTBYTE Platform provides many opportunities for you to connect with live experts, including, for example, accountants or tax preparers. When you interact with these experts, we may receive information about the questions you ask, the details of your accounts and the guidance provided to you.

  1. Information stored locally. Some of our web-enabled desktop services and offerings synchronize with the information on your computer. In doing so, we may collect information such as device information, product usage, and error reports. We may also store personal information locally on your device.

  1. Testimonials : When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us.

  1. How we use personal information

We collect and process personal information from you only where:

  • We have your consent to do so;

  • We need the personal information to perform a contract with you or provide a service to you;

  • Provide you with the benefits of the NEXTBYTE Platform and operate our business;

  • The processing is in our legitimate business interests in those jurisdictions where legitimate business interest is a legitimate basis for processing; or

  • We need to comply with legal requirements, including applicable laws and regulations.

Personal information is used to operate our business for the following purposes that are required to originate and maintain our relationship with you, including but not limited to:

  • Provide you with the NEXTBYTE Platform and create your account

  • Improve our products and services

  • Run and manage our business, including resolving billing and financial disputes

  • Evaluate your eligibility for financial offers, products and services

  • Provide features to you, such as your free credit reports and scores

  • Connect you with experts and other users

  • Communicate with you, such as sending you electronic notifications concerning your financial privacy

  • Advertise and market our services and experiences

  • Personalize your experience and tailor recommendations and offers presented to you, including through the development of insights about you and your needs

  • Provide you with support and resolve disputes

  • Conduct research, including by partnering with academic institutions

  • Comply with our legal and regulatory requirements

  • Protect the rights, property, safety or security of the NEXTBYTE Platform, our customers, employees or others and prevent fraudulent or illegal activity

  • To exercise our rights in the course of judicial, administrative or arbitration proceedings

  • To enforce, remedy or apply our Terms of Service or other agreements and/or

  • For other purposes that are compatible with the disclosed purposes if and where this is permitted by applicable law.

  1. Your information rights and choices

    1. Your Rights

      At NEXTBYTE, we believe that you have rights to information that pertains to you, your household and/or your business. If another person has input or processed information in the NEXTBYTE Platform on behalf of you, your family or your business (and we are processing such information as an Information Controller), you may ask to receive a copy of your information, even if you do not have an account with us.

    2. Verification

      To help protect privacy and the security of your information, you may be asked to provide additional information to verify your identity and/or ownership rights prior to us exercising your data rights. If we are unable to verify your identity or ownership rights to the data, we may not be able to provide you with data rights until you are able to provide us with proper documents.

    3. Information Retention

      Unless you specifically ask us to delete your personal information, we retain your personal information as long as it is necessary to comply with our data retention requirements and provide you with services NEXTBYTE request a deletion, we may be required to maintain your information for as long as necessary to:

  1. comply with our legal or regulatory compliance needs (e.g. maintaining records of transactions you have made with us);

  2. to exercise, establish or defend legal claims; and/or

  3. to protect against fraudulent or abusive activity on our service.

This means we may keep different information for different periods. If your account is canceled because you’ve not used it in a long time, we may delete this information straight away.

There may be occasions where we are unable to fully delete, anonymize, or de-identify your information due to technical, legal, regulatory compliance or other operational reasons. Where this is the case, we will take reasonable measures to securely isolate your personal information from any further processing until such time as we are able to delete, anonymize, or de-identify it.

  1. Security of your information

We use physical, technical and organizational safeguards designed to protect your information. If you have any concerns regarding the security of your data, we encourage you to check our Security policy.

  1. Changes to our Privacy Statements

From time to time we may change or update our Privacy Statement. We reserve the right to make changes or updates at any time. If we make material changes to the way we process your personal information, we will notify you by posting a notice in our platform or on a community post; by sending you a notification; or by other means consistent with applicable law.

You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Privacy Statement. Please review this Privacy Statement periodically to stay informed about how Nextbyte protects your privacy.